Experience

Seven years in telecom sales

Three years leading a field team, two carrying a B2B number myself, and three selling enterprise technology before that.

Spectrum

Market Development Supervisor

March 2023 to Present

Run sales execution for a team of more than 20 reps, including their targets, their weekly cadence, and their development.
Own territory planning and forecasting for the market. I use unit density and past performance to decide where reps spend their time, and I keep the forecast honest enough that leadership can plan against it.
Coach reps in the field every week. Ride alongs, same day feedback, and a specific skill focus per person rather than general advice.
Work directly with Operations, Construction, Customer Care, Marketing, and Installation to get serviceability answers faster and keep installs on schedule.
Rebuilt how the team tracks activity and pipeline so problems show up while there is still time to fix them.

Spectrum

Business Sales Executive

May 2021 to March 2023

Carried a full B2B cycle on my own: prospecting, discovery, proposal, negotiation, and close.
Built relationships with owners and decision makers that turned one time sales into renewals and add on business.
Designed connectivity and voice solutions around what the customer actually struggled with, not around what was easiest to quote.
Kept my own pipeline and CRM clean, which is why my forecast was something my manager could rely on.
Stayed involved after the signature, working with implementation so customers were live when we said they would be.

AT&T

Enterprise Technology Consultant (Sales Division)

September 2018 to May 2021

Sold connectivity and managed technology to mid-market and enterprise customers.
Ran discovery workshops with executive stakeholders to understand their operational and security problems before proposing anything.
Partnered with Sales Engineers, Solution Architects, and Operations to design and deliver solutions that held up in production.
Negotiated multi year agreements and renewals on business value instead of discounts.
Built account plans that grew existing customers rather than chasing only new logos.

What I work with

CRM & Sales Platforms

Salesforce CRMPrismCRM Pipeline ManagementSales AnalyticsCustomer Relationship Management

Sales Leadership & Performance

Sales ForecastingTerritory PlanningPerformance ManagementSales CoachingKPI DevelopmentRevenue Forecasting

Business Development & Enterprise Sales

Account ManagementConsultative SellingSolution SellingExecutive PresentationsContract NegotiationBusiness DevelopmentMEDDPICC

Collaboration & Productivity

Microsoft 365OutlookMicrosoft TeamsZoom

Business Systems & Reporting

CSGQuerySurgeData ValidationReportingOperational Analytics

Telecommunications Solutions

Fiber ConnectivityBusiness InternetWireless MobilityUCaaSCCaaSSD-WANManaged NetworkingManaged SecurityCloud CommunicationsBusiness Continuity Solutions

Education

Kennesaw State University

Bachelor of Science, Business Administration